Montag, 29. April 2013

The Cynefin Framework and emotional intelligence

English: Cynefin framework with all five domai...
The Cynefin Framwork (Photo credit: Wikipedia)
By attending a very inspiring workshop with Robert Dilts about « Leadership in times of uncertainty » in Bruxelles this week-end, some analogies with the Cynefin Framework of Dave Snowden (that I presented previously) emerged in my mind.
Taking as base the « Revised Leadership Table » by D. Snowden, I put on the paper some reflexions about further leadership dimensions.

Here is my suggestion:


Simple
Complicated
Complex
Chaotic
Nature
Known knows
Known unknows
Unknown unknows
Unknowable unknows
Response
Sense-Categorise-Respond
Sense-Analyse-Respond
Probe-Sense-Respond
Act-Sense-Respond





Thinking about the future
Known
Imaginable
Unimaginable
Non-sense
How to define the future
By solutions
·        reproduced
·        defined
By objectives
·        derivated, developed, constructed
·        descriptive, quantitative
By a vision
·        Created
·        narrative, qualitative
By surprise
·        evolved, emerging, disrupting
·        improvised
Where to be / to go
Present place (« here »)
Destination (« there »)
Direction
(« in that direction »)
Disorientation (« where »)
Individual resources to mobilise
Conscious memory
Unconscious memory (automatisms, programs)
Cognitive intelligence, logic, reasoning
Emotional intelligence, heart, intuition
Emotional intelligence, heart, intuition
Collective resources to mobilise
Individual skills
Collected intelligence
Collective intelligence
Whatever is here
Way of working
Single execution
Coordination
Cooperation
Coevolution
Leadership style
Command and control
Manage, coordinate,
Leadership
Heroism
Main emotions
Neutral
Satisfying
Fear, doubt, frustrations
Panic, confusion

I’m aware that models and categories are only a representation of reality (the map is not the territory), maybe it could be helpful for leaders for understanding the paradigm shift between a predictable world and context (simple and complicated) versus an uncertain world (complex and chaotic).

I would very much appreciate comments and feedback!

References:
http://cognitive-edge.com/blog/entry/5802/cynefin-revised-leadership-table/
http://projetscomplexes.blogspot.ch/2011/04/la-planification-agile-33.html
Interview Robert Dilts


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